Healthcare, banking, insurance, and legal services have some of the highest support volumes of any sector. They're also where chatbot projects fail most often.
The reason isn't the technology. It's compliance.
A generic chatbot deployed in healthcare can't discuss patient information without violating HIPAA. In banking, it can't access account details without PCI DSS safeguards.... https://ahex.co/ai-chatbot-development-services/
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